Collective Belonging
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Collective Belonging

Brands and products for a Inclusive and Connected World

At a time when it can feel like society has become less tolerant, there is a growing yearning for ‘Collective Belonging’. In response to provocative headlines and polemic debates, consumers are increasingly seeking real world and virtual spaces that embrace acceptance and unite them with like-minded individuals.

Fuelled by technology, this has led to the proliferation of niche online and offline communities, where people can connect with those who share their passions and values. With a community out there for every interest, this is reshaping how consumers achieve a sense of belonging, as their passions become what connects them to people from different backgrounds and geographies.

In 2024, Collective Belonging will continue to shape how consumers find connections and a sense of belonging in an increasingly fragmented world. As consumers place more value on individuality, niche community engagement, and the integration of digital and real-world connections, this trend will continue to evolve to emphasise inclusivity, community-driven initiatives, and authenticity.

Someone recording themselves gaming

48%

of 18-44-year-olds engage in digital communities, more so than they do in real life communities (Source: Mindshare)

A person writing notes with a calculator in front of them, sitting next to someone looking at papers

53%

of consumers aged 27-58 assume a brand is doing nothing, or hiding something, if it does not communicate its actions to address societal issues (Source: Edelman)

A wind farm

+50%

of buyers in the US between 18 and 29 believe brands should take a public stance on current issues (Source: Hubspot)

Tracking the trend

People are increasingly gravitating towards virtual and 'IRL' (in real life) spaces that provide a sense of inclusivity, where their interests and passions take centre stage

The growth of Collective Belonging conversations: July 2021-June 2023

+ 0 M

Conversations

+ 0 %

Growth rate

Ways in

Brands that need a ‘Way In’ to Collective Belonging can embrace the following microtrends and meet consumer demands and bring together people and passions

  • Championing Inclusive Cultures

    Consumers are looking to brands who can offer opportunities for all types of people to be able to express themselves and connect with others. Equity is critical – brands and those with influence must use their clout to support those without privilege.

  • Connecting Passionate Fandoms

    Consumers are looking for ways to connect with like-minded people who share their hobbies, values, and passions. Brands who succeed in harnessing fandoms will benefit from connecting with niche communities and shaping the next wave of socialising.

  • Brand-Built Communities

    As consumers increasingly seek community, brands are becoming a cultural focal point, bringing fans together and creating environments, products, and symbols that enable people to signal their membership of a community. To build relevancy and salience, brands should harness their communities, creating interactive and immersive opportunities for fans.

Championing Inclusive Cultures

Consumers are looking to brands who can offer opportunities for all types of people to be able to express themselves and connect with others. Equity is critical – brands and those with influence must use their clout to support those without privilege.

Conversations

July '21 - June '23

+ 0 M

Growth Rate YOY

July '21–June '22 vs. July '22–June '23

+ 0 %

Most Discussed:

(Highest volume, with steady growth)

+25%
2.4M
Diversity Initiatives
+22%
2.2M
Disability Inclusiveness

Growing:

(High volume, with high growth rate)

+38%
1.1M
Pop Culture

Emerging:

(Growing volume, with high growth rate)

+32%
1.9M
Support Systems

What are the regional conversation growth rates?

What are the regional conversation growth rates?

What are the regional conversation growth rates?

What are the regional conversation growth rates?

What are the regional conversation growth rates?

Connecting Passionate Fandoms

Consumers are looking for ways to connect with like-minded people who share their hobbies, values, and passions. Brands who succeed in harnessing fandoms will benefit from connecting with niche communities and shaping the next wave of socialising.

Conversations

July '21 - June '23

+ 0 M

Growth Rate YOY

July '21–June '22 vs. July '22–June '23

+ 0 %

Most Discussed:

(Highest volume, with steady growth)

+44%
287K
Niche Subcultures
+22%
207km
Online Communities

Growing:

(High volume, with high growth rate)

+20%
263K
Sports & Gaming
+36%
227K
Food & Beverages

Emerging:

(Growing volume, with high growth rate)

+41%
52K
Celebrity Fandoms
+26%
22K
Limited Edition Offerings

What are the regional conversation growth rates?

What are the regional conversation growth rates?

What are the regional conversation growth rates?

What are the regional conversation growth rates?

What are the regional conversation growth rates?

Brand-Built Communities

As consumers increasingly seek community, brands are becoming a cultural focal point, bringing fans together and creating environments, products, and symbols that enable people to signal their membership of a community. To build relevancy and salience, brands should harness their communities, creating interactive and immersive opportunities for fans.

Conversations

July '21 - June '23

+ 0 M

Growth Rate YOY

July '21–June '22 vs. July '22–June '23

+ 0 %

Most Discussed:

(Highest volume, with steady growth)

+67%
372K
Influencer Sponsorship

Growing:

(High volume, with high growth rate)

+37%
38K
Hyperlocal Collaboration & Partnership

Emerging:

(Growing volume, with high growth rate)

+80%
33K
Community-Centric Projects

What are the regional conversation growth rates?

What are the regional conversation growth rates?

What are the regional conversation growth rates?

What are the regional conversation growth rates?

What are the regional conversation growth rates?

Regional Conver Stations

Explore below how Collective Belonging conversations differ around the world

North America

Trending Topics

  • +81% Disability Pride Month
  • +71% Web3 Brand Communities
  • Individuals and brands stood up for specific communities, celebrating Disability Pride Month and supporting individuals facing racism amongst others
  • Users were looking to join like-minded communities on social platforms, including rise of Web3 community-owned brands
+42%

YOY Regional Conversation
Growth Rate

Europe

Trending Topics

  • +121% EA & FIFA
  • +78% Diversity Initiatives
  • +63% Celebrity Partnerships
  • The fusion of sports, gaming, and culture provided a platform for fans from different backgrounds connect, compete, and share their love for football
  • The rights of neurodivergent children was discussed, with stereotypes associated with diseases such as ADHD and Autism highly discussed​
  • Fans were excited about famous brand ambassador appointments, particularly with celebrities that aligned with consumer’s values
+26%

YOY Regional Conversation
Growth Rate

Africa

Trending Topics

  • +75% Brand Community
  • +59% Dance Subculture
  • +55% Celebrity Endorsements
  • Well-known brands lead projects for community upliftment across the continent
  • A growing number of ‘Subcultures’ was noted, such as the Jamaican Dancehall subculture and the 50-year-old Hip Hop culture
  • Celebrities utilised by brands for endorsements and wider reach, increasing fanfare
+38%

YOY Regional Conversation
Growth Rate

Asia Pacific

Trending Topics

  • +105% Indian Premier League
  • +91% Content Communities
  • +58% Women in Sport
  • Consumers credited the Indian Premier League for creating fan zones to cater viewers in remote areas of the country, as well as the League’s encouragement of female fans following the league
  • Fan clubs of Korean and Indian content creators celebrated their association with various brands
  • LGBTQIA+ Inclusion in the Workplace, specifically during Pride Month, was a popular conversation.
+39%

YOY Regional Conversation
Growth Rate

Latin America & Carribbean

Trending Topics

  • +170% Fight against Gender Violence
  • +91% Celebrity Collaboration
  • +74% Art & Music Subcultures
  • Feminism and the fight against gender violence dominated consumer conversations, driven by various protests and rallies
  • Consumers appreciated how the collaboration between celebrities and brands brings communities together
  • Conversations surrounding films and music and how these shape lives and identities
+67%

YOY Regional Conversation
Growth Rate

Case Study

Guinness ‘Black Shines Brightest’

A Guinness advert on a billboard

Despite its association with Ireland, Guinness has become deeply-rooted in modern African culture. With a rich history and huge popularity across the continent, Guinness is dedicated to bringing this heritage to life

This was exemplified in the brand’s 2021 ‘Black Shines Brightest’ campaign, a Pan-African campaign that celebrated how Guinness has been enjoyed across Africa for over a century. The campaign brought together passionate and creative individuals, celebrating African creativity and ingenuity and featuring some of the best-known local culture makers.

People with Guinness bottles, playing a game

People of African heritage come together around the world and celebrate with Guinness, with ‘Black Shines Brightest’ highlighting this commitment. In London for example, Guinness championed the local community at Notting Hill Carnival 2023, the annual celebration of Afro-Caribbean culture, with its grassroots programme ‘Original Sounds Collective’ encouraging women from diverse backgrounds to get into Carnival culture.

Building communities is engrained in Guinness: ‘communion’ is ultimately one of its three core values. Fans around the world connect through iconic merchandise, collaborations with famous music artists, partnerships in sport such as Six Nations Rugby, even dedicated Instagram pages that review the quality of poured pints. And with Guinness’ global popularity continuing to grow, not just in Africa, this community is only getting bigger.

Read more about Diageo and how it creates belonging across cultures today.

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Explore below how global consumers are talking about Collective Belonging


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